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Privacy Policy

The purpose of this privacy policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we may have collected from you.

Tix Planet is committed to protecting your privacy. We use the information we collect about you to facilitate commercial transactions and to provide you with a more personalized experience. We have created this privacy policy statement in order to demonstrate our firm commitment to protecting the privacy of all of our customers and visitors. The following Privacy Statement discloses the information-gathering and dissemination practices and policies of Tix Planet.

Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you online.

Please read the following to learn more about our data collection policies and practices.

  1. Types of Information that may be collected
  2. How is information collected
  3. How we use the information we collect
  4. With whom the information may be shared
  5. What choices do I have about Tix Planet collecting, using, and sharing my information
  6. What security precautions are in place to protect against the loss, misuse, or alteration of your information
  7. Chat Rooms, Forums, and Message Boards
  8. Links to other WebTix Planets
  9. A special note for parents concerning privacy
  10. Limitation of Liability
  11. Notification of changes and acceptance of the Privacy Policy
  12. Correcting and updating personal information
  13. Whom do I contact with questions or concerns about this privacy policy

Types of information that may be collected
The personally identifiable information we collect is used to facilitate delivery of products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personally identifiable information. Specific details may include, but is not limited to the following and may be subject to change:

  • In the case of contests, promotions, and/or newsletter registrations: We require all users and/or customers wishing to participate in any of our contests, drawings, sweepstakes, promotions, or newsletters to complete a Participant Registration Form. During this registration process we generate and collect certain personally identifiable information.
  • The personally identifiable information that may be collected from our customers in completion of a registration form: Customer's first name, last name, zip code, phone number, age and email address. Winners of contests, drawings, sweepstakes, and/or promotions will be required to provide additional personally identifiable information such as a shipping address and telephone number.
  • In the case of product and/or service purchases: In order to complete the purchase of a product and/or service, an online credit card transaction is required. During this process we generate and collect certain verifiable personally identifiable information.
  • The personally identifiable information that may be collected from our customers in completion of a product and/or service purchase: The verifiable personally identifiable information required includes the customer's first and last name, first and last name of the credit card owner, credit card billing address, credit card number, credit card expiration date, customer's shipping address, phone number, and email address.
  • If a customer sends us personal correspondence, such as emails or letters, we may collect such information into a file specific to you.

How is the information collected
We may collect information from you in several different areas on the Tix Planet, including but not limited to those described below:

  • Registration:
    You may be asked first to complete a registration form and provide personally identifiable information; you may also be asked to choose a user ID and password in order to take advantage of certain features the Tix Planet may choose to offer, including, but not limited to, Newsletters, Contests, Forums, Fantasy or other subscription based services.

  • Newsletters and Tix Planet Emails: We may offer free newsletters to share information with you about the Tix Planet, about us and our affiliates and subsidiaries, or about our business partners and advertisers and sponsors. You may receive a newsletter either by registering for a particular newsletter or in conjunction with a special feature or membership for which you have registered on the Tix Planet. You may cancel your free email subscription by following the instructions provided on the Tix Planet or, in some instances, in the designated area of certain newsletters or emails.

  • Contests or Sweepstakes:
    We may operate contests and sweepstakes through the Tix Planet, which may require registration. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes. We may ask your permission to allow us to post publicly some of your information on the Tix Planet, such as on a winners page, in the event you win a contest or sweepstakes. Except as required by applicable law, we will not post your information without your permission. In some instances, a third party advertiser or sponsor may operate or host a contest or sweepstakes on the Tix Planet, and collect your information. In those cases, where we are not the operator or host of the contest or sweepstakes, we have no control over the information collected and accordingly urge you to review the advertiser's or sponsor's privacy policy applicable to the contest or sweepstakes before participating.

  • Surveys or Voting: From time-to-time we may request personally identifiable information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey.

  • Cookies:
    As with many WebTix Planets, the Tix Planet uses standard technology called "cookies," which are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your Web browser to the Tix Planet whenever you visit the Tix Planet, and make using the Tix Planet easier for you by saving your passwords, purchases, and preferences. By tracking how and when you use the Tix Planet, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Tix Planet are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on the Tix Planet. Cookies may also allow the Tix Planet to present to you advertising which may be of interest to you. If you do not want information collected through the use of cookies, you generally can opt out of providing this information by turning the cookies off in your browser; however, some areas of the Tix Planet may not provide you with a personalized experience if you have disabled the use of cookies.

  • IP Addresses and Click-stream Data:
    We may collect IP addresses and/or click-stream data for purposes of system administration and to report aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Tix Planet, our computers log your IP address. Click-stream data is information collected by our computers when you request Web pages from the Tix Planet. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Tix Planet, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.

  • Transaction Information:
    If you order any information from our Tix Planet, buy any of our products or subscribe for any of the services offered on our Tix Planet, we will ask you to complete an order form that will request certain information from you, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that you have requested, i.e., to deliver the information, products or other services that you order, and to invoice you. Such information is collected and stored through encrypted means for your protection.

How we use the information we collect
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyze Tix Planet usage, to improve our content and product offerings and to customize our Tix Planet's content and layout. We believe these uses allow us to improve our Tix Planet and provide better service to our customers.

We may occasionally use a customer's email address and, in rare situations mailing address or phone number, to contact a customer regarding administrative matters or notices.

We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.

With whom the information may be shared
Information we collect may be accessed by a variety of parties, depending upon the project for which the information was originally collected, the terms of that engagement, and the policies into or out of which the consumer has opted. From time to time, we may send you offers from Tix Planet, its affiliated properties, and our promotional partners based on the information you have provided us. In addition, we may provide information we collect about you with third party companies regarding promotions, sweepstakes and other opportunities / offers. These third parties are subject to stringent data security and confidentiality requirements and, upon completion of their fulfillment services, all information is returned to Tix Planet or is destroyed.

While we believe this disclosure of your information will result in opportunities that may be of interest to you, you have the right to tell us not to give your information to any third party. If you want Tix Planet to keep all of your information we have collected confidential and not share it with any third party, please either email us or mail your written request to:

email: info@TixPlanet.com

Your request must include your name, email address, mailing address and must be signed. (Signature only required for written request sent by regular mail). Please allow six weeks to process your request. After your request has been fulfilled, the only disclosures we will make are those required by law.

What choices do I have about Tix Planet collecting, using, and sharing my information
It is possible for you to use much of our Tix Planet without giving us any personally identifiable information. When you do register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information -- to limit e-mail communications from Tix Planet and from our third-party partners. You can request at any time that Tix Planet not send future e-mail to you either by unsubscribing from the communication or by contacting us at info@TixPlanet.com.   Also, as mentioned above, there are ways to limit the information collected through technology -- though some of our features won't work if you decide to do this.

What security precautions are in place to protect against the loss, misuse, or alteration of your information

We use industry standard efforts to safeguard the confidentiality of your personally identifiable information. However, please keep in mind that "perfect security" does not exist on the Internet and/or the World Wide Web.

Chat Rooms, Forums, and Message Boards
The Tix Planet may make chat rooms, forums and message boards available to its users. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. Tix Planet cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Alsojavascript:void(0);, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas.

Links to Other WebTix Planets
You should be aware that when you are on the Tix Planet you could be directed to other Tix Planets beyond our control. For example, if you "click" on a banner advertisement, the "click" may take you off the Tix Planet onto a different WebTix Planet. This includes links from advertisers, sponsors and partners that may use the Tix Planet's logo as part of a co-branding agreement. These other WebTix Planets may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a WebTix Planet that is linked to our Tix Planet, you should consult that Tix Planet's privacy policy before providing any personal information.

A special note for parents concerning privacy
We do not encourage children to participate in providing us with any personally identifiable information. We ask that children (12 years of age and under) do not submit any personal information to us. If you are a minor under the age of 13 years, please use our services only under the approval and supervision of your parents or legal guardian(s).

We support the guidelines and regulatory requirements provided in the Children's Online Privacy Protection Act (COPPA):http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html

Limitation of Liability By providing us with any personal information you expressly and unconditionally release and hold harmless Tix Planet and its subsidiaries, affiliates, directors, officers, employees and agents from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information.

Notification of changes and acceptance of the Privacy Policy
By using this Tix Planet, you signify your agreement to the terms of our privacy policy. The Tix Planet may change this policy from time to time. If so, any such changes will be posted on this page, so that Tix Planet may keep its users informed of its information collection practices. Accordingly, we recommend that you consult this page frequently so that you are aware of our latest policy. Your continued use of the Tix Planet shall constitute your acceptance of such revised privacy policy. Correcting and updating personal information
If your personally identifiable information changes (such as your zip code), or if you no longer desire to access our Tix Planet, we will endeavor to provide a way to correct, update or remove the personal data you have provided to us. This can be done by making changes to your profile, by using an option out message in an email, or by emailing us info@TixPlanet.com.

Whom do I contact with questions or concerns about this privacy policy
If you have any questions about this Privacy Policy, the practices of this Tix Planet, or your dealings with this Tix Planet, please contact The Tix Planet by sending an e-mail to:

privacy@TixPlanet.com

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